Information Collection
Apollo Group TV may collect information you voluntarily submit through plan, reseller, trial, and support forms, including name, email address, phone number, selected plan details, device count, reseller credits, and message content.
Contact Form Submissions
Form submissions are used to respond to requests, provide setup guidance, clarify IPTV Canada plan selections, and communicate about activation or support. Users should avoid sending sensitive information that is not needed for service communication.
Device and Browser Information
Basic technical information such as browser type, device category, approximate region, IP address, and page interactions may be processed for security, troubleshooting, analytics, and website performance improvement.
Cookies and Analytics
The website may use cookies or similar technical storage to support functionality, measure aggregate traffic, protect forms from spam, and improve the user experience. Browser settings may allow users to limit cookies.
User Communication
Apollo Group TV may contact users by email or phone in response to submitted requests. Communication is intended for service questions, setup assistance, billing clarification, plan details, reseller inquiries, and follow-up support.
Security Measures
Reasonable administrative and technical safeguards are used to protect submitted information. No internet transmission can be guaranteed perfectly secure, so users should submit only information necessary for the request.
Third-Party Services
Hosting providers, email systems, analytics tools, anti-spam features, and technical service providers may process limited information as needed to operate the website and respond to user requests.
Data Retention
Apollo Group TV keeps submitted information only as long as reasonably necessary for communication, support history, legal compliance, fraud prevention, dispute review, and business record purposes.
User Rights and Contact
Users may request access, correction, or deletion of personal information where applicable. Privacy questions can be sent through the Apollo Group TV support form at https://apollo-group-tv.ca/.